That’s why South East Water has a range of customer support services and tariffs in place to provide extra support – both financially and practically.
Getting the message out about this support to as many communities as possible is vital, which is why we’re always on the lookout for partnerships and collaborations with organisations who can help us spread the word. We not only provide an efficient, safe and quality water service, we also deliver a number of initiatives that are designed to help those in need in the areas we serve.
This includes our FREE Priority Services Register. It’s in place for anyone who may need support with their bill or water supply. This may be due to age, ill health, disability, mental health problems, financial worries or language barriers. It’s completely free to register and once signed up customers will receive:
You can see full details at: southeastwater.co.uk/hereforyou
We also offer a range of tariffs for those who need help paying their bill. These include:
Find out more about our financial support here: southeastwater.co.uk/helptopay
We want to make sure that all customers can reduce their water usage and offer free water efficiency devices to everyone at https://www.southeastwater.co.uk/my-water-supply/save-water-save-money
If you think these services could make a difference in the communities you serve and to the people you support we’d like to hear from you. To get in touch email Vulnerability Strategy Manager Jane.Crisp@southeastwater.co.uk
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