A Coordinated Framework to End Digital Poverty

Digital exclusion affects up to 19 million people across the UK. 

As core services in education, healthcare, employment, and public life continue to move online, this exclusion is deepening existing inequalities and creating new forms of disadvantage. Digital poverty is no longer a fringe issue – it is a defining challenge for a fair and functional society. 

Earlier this month, the Digital Poverty Alliance launched its updated National Delivery and Advocacy Plan at a national event in Portsmouth – a focused and practical framework for ending digital poverty in the UK.

 The Plan represents a deliberate shift from strategy to implementation. It outlines six national missions – spanning affordable connectivity, inclusive design, digital skills, local delivery capacity, and more – each intended to create the conditions for measurable and sustained progress. The Plan is grounded in a straightforward premise: digital access is a basic necessity.

Progress must be assessed not by intentions or announcements, but by the extent to which support reaches the people and communities most affected. While the framework is national in scope, its success hinges on enabling effective, well-resourced local delivery.

As an organisation working in partnership with the Digital Poverty Alliance, we support the launch of this updated Plan and remain committed to advancing its missions through our work.

Read the full document here.