Thetford Town Council Receives Prestigious NALC Gold Award

Thetford Town Council has earned the Prestigious National Association of Local Councils (NALC) Quality Gold Award, setting the Benchmark for Excellence in Local Governance.

This nationally recognised accreditation confirms that the council operates at the highest standard of best practice, demonstrating excellence in governance, community leadership, and organisational development.

In a letter to Thetford Town Council, Chairman of NALC, Iain Hamilton said:

Receiving the Gold Award is an excellent achievement showing that your town council achieves good practices in governance, community engagement and council improvement. Furthermore, this award shows that your council has gone above and beyond the legal obligations; you lead your community and continuously seek opportunities to improve and develop even further. Therefore, the council is to be congratulated immensely.

Thetford is the only Town or Parish Council in Norfolk to hold Gold status, placing it among a small number of councils nationally to have achieved this standard.  The award evidences strong strategic planning, transparent decision-making, robust financial management, and meaningful community engagement.

Mayor of Thetford, Carla Barreto, said:

I am very proud to be the Mayor of a Council that works hard to achieve more for its residents. This award reflects the dedication and professionalism of our staff and Councillors.  Building on our recent success in receiving a Gold Award at Anglia in Bloom 2025, it demonstrates a council that is ambitious for Thetford and committed to delivering for our community.

Town Clerk, Sonya Wright, said:

Gold status is not simply a badge; it is independent verification that the Council meets the highest standards of governance, transparency, and continuous improvement. Achieving this has required significant work behind the scenes to strengthen policies, procedures, and strategic planning. It reflects a collective commitment from members and officers to operate professionally and to lead responsibly on behalf of Thetford.

Thetford Town Council remains committed to enhancing the town, supporting residents and visitors alike, while ensuring high standards of governance and service delivery.

For more information about Thetford Town Council and the services it delivers, visit the Council website at: www.thetfordtowncouncil.gov.uk