Citizens Advice North Yorkshire (CANY) is a registered charity providing free, confidential, and impartial advice, information, and support to people in our communities. As an independent charity, we are responsible for our own management structure, service delivery and fundraising campaigns. 

The origins of the modern Citizens Advice service can be traced back to the second World War, and the first 200 bureaux opened on 4 September 1939, four days after the war started.  By 1942, there were 1,074 bureaux in a wide range of improvised offices such as cafes, church halls, private homes and air raid shelters. Mobile offices also became important in ensuring that people could access advice. Many of the issues dealt with during that time were directly related to the war, tracing missing servicemen or prisoners of war, evacuations, food & soap rations, pensions and
other allowances.

We began as a small Citizens Advice Office in Richmondshire. Over the years, we have built on our success. We have grown by securing funding for new services, and merging with local Citizens Advice offices in Caven, Hambleton, Harrogate, Ryedale, Scarborough, Selby, and Whitby.

We can help with various issues including:

Our service can be accessed through various channels:

• Face to face at our offices based in Malton, Northallerton, Richmond, Ryedale, Scarborough, Selby, Skipton, and Whitby.

• Outreaches in rural locations plus our Rural Reach Information and Advice Bus covering Hambleton and Richmondshire, (funded by the National Lottery Community Fund and Richmondshire District Council), and the Rural Mobile Information and Advice Van covering Ryedale, Selby, and Scarborough (funded by Citizens Advice).
• Adviceline 0808 278 7900 (freephone) - 9.00 am to 4.30 pm Monday to Friday.

Online by visiting our website at www.cany.org.uk

	The ‘horse-box’ circa 1949
	Rural Reach Information and Advice Bus (Hambleton and Richmondshire)
	Rural Reach Information and Advice Bus - Muker Show, Wensleydale
	Rural Mobile Advice Van (Ryedale and Selby)