In May, the Committee called for the financial regulator and the Government to force banks to maintain a physical network for customers who do not use digital services. But the Government said that ‘it would be inappropriate for the Government to intervene in the commercial decisions of banks’.
Nicky Morgan, chair of the Committee, has described the response as ‘disappointing’. However, Pauline van der Meer Mohr, a member of the HSBC board, acknowledged that ‘we need to step beyond the considerations of pure competitive issues and think more innovatively about financial inclusion’.
→ The Financial Times - Treasury dismisses MPs pleas over rural bank services
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